By Deborah Kops From any vantage point, COVID was good to the global business services…
Deborah KopsJanuary 10, 2024
Connecting the right person to the job Deborah Kops, Sourcing Change I’ve never seen such…
Deborah KopsOctober 31, 2023
For GBS organizations seeking to increase scope and scale, corporate marketing is an alluring target.…
Deborah KopsJune 6, 2023
The new transformational leader rides in on a white horse to make a mark on…
Deborah KopsApril 3, 2023
Market-First GBS Compensation Survey 2001 Download this industry-first survey, which takes the pulse of the…
Sourcing ChangeApril 8, 2022
GBS and shared services are susceptible to executive whim and short memories. Are you ready…
Deborah KopsJanuary 19, 2022
How has COVID changed industry conference-going? Read on for a trip report from SSON's 25th…
Janet RameySeptember 27, 2021
With GBS talent is in short supply, discounting BPO talent limits options. Moving from BPO…
Deborah KopsSeptember 7, 2021