Not too long I sat through a panel comprised of very experienced shared services leaders.…
Deborah KopsApril 17, 2013
It’s been over two months since the brutal rape that left a 23 year old…
Deborah KopsMarch 5, 2013
The last bastion against outsourcing? Recently I sat down with Ed Brooks of the LPO Program…
Deborah KopsFebruary 5, 2013
How often are outsourcing relationships considered “performing” when it comes to meeting SLAs and…
Deborah KopsJanuary 15, 2013
You know the situation well; the sponsors are all bought into outsourcing and shared services,…
Deborah KopsDecember 14, 2012
Last week I was wading through a pile of change management methodologies—you know, the…
Deborah KopsDecember 11, 2012
Outsourcing and Shared Services Change Lessons from the U.S. Presidential Election? Are you kidding?
Before you think I am off my rocker, take a look at my newest post…
Deborah KopsNovember 28, 2012
Shared services and outsourcing aficionados, now you can get the latest and greatest content via an…
Deborah KopsNovember 27, 2012
After years of implementation, the fact that outsourcing triggers a myriad of changes—organization, process, workflow,…
Deborah KopsNovember 20, 2012