Transformation Challenges In Finance

Outsourcing Transformation Challenges in FinanceChange in any organisation is difficult, especially when there is a change of control coupled with new rules and an industrialised way of working. When finance moves to a shared services or outsourcing model, business unit personnel can no longer go down the hall and ask Hans or Susie to pay a bill out of sequence, or demand a higher level of service without a business outcome attached, ’just because’. Also, for finance itself, changes in structure, hierarchy, career paths, control, ways of working and the identity of finance as a function itself may be even more profound.

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